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Hospitality - Introduction to New Series

As we embark on what Secrets of a Thriving Hotel hopes is a prosperous year for you and your hotel business - 2019, we are going to explore and share with you a new series about the heart and soul of any successful hotel organization - hospitality.

If you pause and consider the staggering market size of the global hotel industry from 2014 - 2017 (in billion U.S. dollars), you will recognize the blur of red dots on a global hotel map. According to Statista, the retail value of the global hotel industry went from $466.77 billion in 2014 to $570.18 billion in 2017.

That is a lot of money that also represents millions of hotel businesses similar to yours.

Imagine how it must be for travelers as they try to pick a hotel for their next travel experience. Is it possible for you to capture more business than the next red dot on the map, meaning your competition? Can you have true measurable success throughout 2019 and beyond?

If you really want to be successful in the hotel industry as a busi…

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