Secrets of a Thriving Hotel

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Showing posts from December, 2018

Personal Note from Publisher

Dear Readers,

The hospitality industry - what an exciting and challenging career option! We are a huge, diverse family of professionals that deliver customer service with a special flair that only colorful personalities could produce.

What other industries can honestly say they want you to enjoy your job and bring your personality every day? Hotel guests love when you enjoy helping them. In fact, most professionals in our industry sincerely enjoy helping people. It is a great quality to have as a professional, especially if you work in customer service.

Most of our readers are currently involved in the hospitality industry or food-and-beverage industry, but we also have curious readers who are exploring a new career.

I am excited for all of you to discover Secrets of a Thriving Hotel magazine because everything we produce is designed with you in mind.

We are passionate about providing information that you can use to become excellent at what you do.

Always remember that guests really do appreciate you even if they do not always say it during their stay with you. They notice details in your service, your smile, your time and attention - so continue to improve your skills on a daily basis.

Thank you for reading our magazine. If you have a moment, please contact us and introduce yourself and/or your hotel. We love hearing from our readers!

Best Regards to Everyone,

Rebekah J. Fishel
Publisher - SecretsofaThrivingHotel.com

Secrets of a Thriving Hotel

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